Frequently Asked Questions

We currently ship within the United States only.

In-stock items usually ship within 1–5 business days. You'll receive tracking by email once your order ships. See Shipping Information for details.

Some items ship from different warehouses, so larger orders may arrive in separate packages. You won't be charged extra shipping for split shipments.

Stock is confirmed with our distributor when you order. If something is unavailable, we'll email you with the expected date and you can choose to wait, change your order, or cancel for a full refund.

Yes. Any order can be cancelled free of charge before it ships. Just contact us as soon as possible. Software codes can't be cancelled once delivered.

Yes. Everything we sell is brand-new and sourced through authorized US distribution.

Your license or download code is sent by email and often arrives quickly. Please allow up to 1–2 business days after your payment is approved. Check your spam folder, and contact us if it hasn't arrived after that.

Products carry the manufacturer's standard warranty. Contact us and we'll help point you to the right support channel.

Absolutely. Tell us what you're recording or performing and your budget, and we'll suggest options that fit. Our Buying Guides are a good place to start.

You can request a return within 14 days of receiving your item. Unopened, unused items in original packaging qualify for a full refund. Opened or used items can only be returned if they arrived defective, damaged, or were not what you ordered. Software and download codes are non-returnable once delivered. Full details are in our Refund Policy.

No. We don't offer price matching. Our prices follow manufacturer-advertised pricing.

Use our contact page or email info@studiosenter.com. We usually reply within one business day.